Owner FAQs
Answers to your frequently asked questions
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Am I required to accept Section 8 tenants?
Property owners are not obligated to accept Section 8 tenants unless required by local regulations. We recommend reviewing the applicable laws in your area to determine specific obligations. -
Are you a licensed property management company?
Yes. DHC Property Management is fully licensed and operates in compliance with all industry standards and regulatory requirements. -
Can I reach you after hours?
Yes, we maintain an emergency contact line for urgent matters outside normal business hours. All non-urgent inquiries are addressed during regular office hours. -
Can rent proceeds be deposited directly into my account?
Absolutely. We offer secure direct deposit for all owner disbursements, ensuring timely and convenient access to your rental income. -
Will I be able to review or sign the lease?
Owners may review lease agreements before execution. As your property manager, we typically handle lease signing on your behalf, unless you prefer a different arrangement. -
Do you also offer real estate sales services?
While our primary focus is property management, we are able to assist with real estate transactions if desired. Please contact us to discuss buying or selling options. -
How and when do I receive my disbursements?
Owner payments are typically issued on a consistent monthly schedule following rent collection and the processing of any associated expenses. Disbursements are made via direct deposit or check. -
How is rent collected from tenants?
We provide tenants with multiple payment options, including secure online payments. We actively monitor collections and enforce lease terms related to late payments when necessary. -
What lease terms do you offer tenants?
Lease durations vary based on market demand and owner preferences. Standard leases are typically 12 months, though alternative terms can be arranged when appropriate. -
How much security deposit do you require from tenants?
Deposits are set according to market standards and legal guidelines. The final amount may depend on the property's rent, tenant qualifications, and other factors. -
How quickly can you start managing my property?
We can begin management as soon as all necessary agreements are completed and the property is in rent-ready condition. -
What types of properties do you manage?
Our portfolio includes single-family homes, multi-family units, condominiums, and commercial properties. -
What reports will I receive, and how often?
You will receive detailed monthly financial statements that include income, expenses, and maintenance activity. Additional reports can be provided upon request. -
Who holds the tenant's security deposit?
Security deposits are held in a separate, dedicated trust account, in accordance with applicable state and local regulations.